Catseye Response Medical Services — FAQ Frequently Asked Questions
What is Catseye Response Medical Services?
Catseye Response Medical Services provides professional event and workplace medical cover across the North West of England. We specialise in delivering reliable, high-quality first aid and emergency support for events of all sizes.
What services do you offer?
- Event first aid and medical cover
- Emergency response and pre-hospital care
- Workplace first aid cover and training
- Bespoke medical planning and risk assessments
- Ambulance and rapid response vehicle support
- Motorsport and specialist event medical teams
Who makes up your team?
Our team consists of highly trained medical professionals, including paramedics, nurses, emergency medical technicians, and FREC-qualified responders. Every member is fully vetted, experienced, and committed to delivering safe, professional care.
Where do you operate?
We provide medical cover throughout the North West, including Manchester, Cheshire, Lancashire, Merseyside, Greater Manchester, and North Wales.
What types of events can you support?
- Public gatherings, festivals, and sporting events
- Corporate and commercial functions
- Motorsport and high-risk activities
- Workplace first aid coverage
Can you provide bespoke medical cover?
Absolutely. Every event is unique, which is why we work closely with you to design a medical cover plan that matches your event’s size, location, and risk profile. We also provide risk assessments to ensure you’re fully prepared.
Do you provide ambulances or rapid response vehicles?
Yes, we can provide fully equipped ambulances and rapid response vehicles with trained personnel to respond quickly to any emergency situation.
Can you accommodate last-minute bookings?
We’ll always do our best to help, even if you’ve been let down by another provider. Availability can vary, so we recommend contacting us as soon as possible to secure cover.
Client Assurance Statement – CQC Regulation and Compliance
This statement provides assurance that Catseye Response Medical Services operates in line with Care Quality Commission (CQC) guidance and understands the scope of regulated and exempt activities relevant to event medical services, emergency response, and patient transport.
1. Treatment of Disease, Disorder or Injury
Catseye Response Medical Services delivers emergency medical care, event medical cover, and clinical response services across public, private, and temporary environments.
Where treatment is provided by, or under the supervision of, appropriately registered healthcare professionals, services may fall within the CQC regulated activity Treatment of Disease, Disorder or Injury. This may include:
- Emergency and urgent medical treatment
- Clinical assessment and management of injury or illness
- Care for physical or mental health conditions
- Escalation to higher levels of care where required
Services are delivered in accordance with defined clinical pathways, professional standards, and recognised best practice.
CQC Exempt Activity
For the majority of event deployments, Catseye Response Medical Services operates within CQC exemptions, including:
- First aid and immediate emergency care
- Unplanned emergency intervention
- Care delivered solely within the boundaries of an event or venue
- Temporary medical cover for sporting, cultural, and public events
These activities do not require CQC registration under current guidance.
2. Transport Services
Catseye Response Medical Services may provide patient transport as part of emergency response or escalation of care.
CQC registration for transport services is required only where vehicles are designed or adapted primarily for patient transport and where transport forms part of a planned treatment pathway.
Exempt Transport Activity
Transport provided by Catseye Response Medical Services is exempt from CQC registration where it is:
- Incidental to emergency response
- Limited to movement within an event or venue
- Not delivered in vehicles specifically designed or adapted for patient transport
- Undertaken as part of first aid or emergency care provision
All transport decisions are risk-assessed and clinically governed.
3. Governance and Assurance
Catseye Response Medical Services operates under robust governance arrangements, including:
- Clearly defined scope of practice
- Clinically led decision-making
- Professional registration and competency checks
- Incident reporting and review
- Clear escalation and handover pathways to NHS services
A proportionate and risk-based approach is applied in all operational settings to ensure patient safety, regulatory compliance, and client assurance.
How can I get in touch?
Phone: +44 01625 615888
WhatsApp: 07547 492999
Email: hello@catseyeresponsemedical.services
You can also fill out our contact form on the website for quotes or enquiries.
Why choose Catseye Response Medical Services?
We pride ourselves on professionalism, reliability, and a friendly approach. Our clients consistently tell us they value our experienced team, tailored medical plans, and commitment to safety. When you work with Catseye Response, you know your event is in capable hands.
Frequently Asked Questions
What is Catseye Response Medical Services?
Catseye Response Medical Services provides professional event and workplace medical cover across the North West of England. We specialise in delivering reliable, high-quality first aid and emergency support for events of all sizes.
What services do you offer?
- Event first aid and medical cover
- Emergency response and pre-hospital care
- Workplace first aid cover and training
- Bespoke medical planning and risk assessments
- Ambulance and rapid response vehicle support
- Motorsport and specialist event medical teams
Who makes up your team?
Our team consists of highly trained medical professionals, including paramedics, nurses, emergency medical technicians, and FREC-qualified responders. Every member is fully vetted, experienced, and committed to delivering safe, professional care.
Where do you operate?
We provide medical cover throughout the North West, including Manchester, Cheshire, Lancashire, Merseyside, Greater Manchester, and North Wales.
What types of events can you support?
- Public gatherings, festivals, and sporting events
- Corporate and commercial functions
- Motorsport and high-risk activities
- Workplace first aid coverage
Can you provide bespoke medical cover?
Absolutely. Every event is unique, which is why we work closely with you to design a medical cover plan that matches your event’s size, location, and risk profile. We also provide risk assessments to ensure you’re fully prepared.
Do you provide ambulances or rapid response vehicles?
Yes, we can provide fully equipped ambulances and rapid response vehicles with trained personnel to respond quickly to any emergency situation.
Can you accommodate last-minute bookings?
We’ll always do our best to help, even if you’ve been let down by another provider. Availability can vary, so we recommend contacting us as soon as possible to secure cover.
Client Assurance Statement – CQC Regulation and Compliance
This statement provides assurance that Catseye Response Medical Services operates in line with Care Quality Commission (CQC) guidance and understands the scope of regulated and exempt activities relevant to event medical services, emergency response, and patient transport.
1. Treatment of Disease, Disorder or Injury
Catseye Response Medical Services delivers emergency medical care, event medical cover, and clinical response services across public, private, and temporary environments.
Where treatment is provided by, or under the supervision of, appropriately registered healthcare professionals, services may fall within the CQC regulated activity Treatment of Disease, Disorder or Injury. This may include:
- Emergency and urgent medical treatment
- Clinical assessment and management of injury or illness
- Care for physical or mental health conditions
- Escalation to higher levels of care where required
Services are delivered in accordance with defined clinical pathways, professional standards, and recognised best practice.
CQC Exempt Activity
For the majority of event deployments, Catseye Response Medical Services operates within CQC exemptions, including:
- First aid and immediate emergency care
- Unplanned emergency intervention
- Care delivered solely within the boundaries of an event or venue
- Temporary medical cover for sporting, cultural, and public events
These activities do not require CQC registration under current guidance.
2. Transport Services
Catseye Response Medical Services may provide patient transport as part of emergency response or escalation of care.
CQC registration for transport services is required only where vehicles are designed or adapted primarily for patient transport and where transport forms part of a planned treatment pathway.
Exempt Transport Activity
Transport provided by Catseye Response Medical Services is exempt from CQC registration where it is:
- Incidental to emergency response
- Limited to movement within an event or venue
- Not delivered in vehicles specifically designed or adapted for patient transport
- Undertaken as part of first aid or emergency care provision
All transport decisions are risk-assessed and clinically governed.
3. Governance and Assurance
Catseye Response Medical Services operates under robust governance arrangements, including:
- Clearly defined scope of practice
- Clinically led decision-making
- Professional registration and competency checks
- Incident reporting and review
- Clear escalation and handover pathways to NHS services
A proportionate and risk-based approach is applied in all operational settings to ensure patient safety, regulatory compliance, and client assurance.
How can I get in touch?
Phone: +44 01625 615888
WhatsApp: 07547 492999
Email: hello@catseyeresponsemedical.services
You can also fill out our contact form on the website for quotes or enquiries.
Why choose Catseye Response Medical Services?
We pride ourselves on professionalism, reliability, and a friendly approach. Our clients consistently tell us they value our experienced team, tailored medical plans, and commitment to safety. When you work with Catseye Response, you know your event is in capable hands.
